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SCAM ALERT: SLFCU members are receiving fraudulent spoofed phone calls asking them to verify transactions from their debit or credit card. If you receive a call from someone claiming to be an SLFCU representative, hang up immediately and call the phone number on the back of your card. Learn ways to recognize scams at slfcu.org/Security.

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Prevention & Protection

We want to assure you that the security of your SLFCU accounts is our top priority. Following are some of the many precautions we are taking.

  • We follow security best practices employed by the financial industry.
  • We have an experienced staff of technology professionals dedicated to safeguarding member data, and all of our employees are required to complete regular cybersecurity training.
  • Our network and systems are continually monitored for unusual activity.
  • Business continuity plans are in place that detail our response procedures in the event of an attack.
  • The U.S. banking industry has strong regulations in place, which means that many financial institutions, like SLFCU, have safeguards against cyber fraud.

As a reminder, the National Credit Union Administration (NCUA), a federal agency created by Congress to regulate credit unions, insures your deposits up to $250,000 per depositor, per financial institution in the event of a credit union failure.

MEMBERS CAN HELP SAFEGUARD THEIR ACCOUNTS, TOO

SLFCU’s online and mobile banking system is equipped with a number of security features to help you safeguard your data. Two-factor authentication offers an additional layer of security by requiring you to type in a one-time code that is sent by email, SMS text message, or voice call.

ADDITIONAL TIPS

  • Use two-factor authentication.
  • Change your passwords regularly and ensure they are strong/complex.
  • Don't use the same password across multiple sites.
  • Remember: SLFCU will never call, text, or email you to request your personal or banking information. If you receive a text message, email, or phone inquiry purporting to be from SLFCU, please let us know immediately.

DATA BREACHES & IDENTITY THEFT

ONLINE SAFETY

CREDIT & DEBIT CARD PROTECTION



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