SCAM ALERT: SLFCU members are receiving fraudulent spoofed phone calls asking them to verify transactions from their debit or credit card. If you receive a call from someone claiming to be an SLFCU representative, hang up immediately and call the phone number on the back of your card. Learn ways to recognize scams at slfcu.org/Security.
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With scams becoming more common, keeping your online accounts safe should be a top priority. Use caution if you receive a call, email, or text message that appears to be from SLFCU and remember: We will NEVER ask for your online banking credentials or for you to transfer money.
If you do receive a message that you suspect to be fraud, do not answer or engage in conversation. Instead, call our Contact Center, open Monday – Friday from 7:30 a.m. – 6:00 p.m. and Saturdays from 8:30 a.m. – 2:00 p.m., or send a secure message in online or mobile banking. Additionally, you can email scamreport@slfcu.org to report a scam. An SLFCU representative will get back to you during regular business hours if more information is needed.